We want you to be satisfied with your FirsTime & Co. order but if you are not, we will gladly refund the purchase price of your product within 30 days of purchase.

To start the process, just fill out our contact us form or email customerservice@firstime.com, and we will send you further instructions. Proof of purchase is required. Upon verification, we will process your refund.

Please allow 2-3 business days for processing.